Scope
This policy sets out what Belvera Vaudlt collects when you shop at belveravaudlt.shop, why it is held and for how long, under the Digital Personal Data Protection Act, 2023 (DPDP 2023) and the Information Technology Act, 2000 (IT Act 2000).
What we collect
Name, delivery address, PIN code, phone number and email; the contents and value of the order; delivery-access notes you give us for the freight driver; and basic technical data such as pages viewed and device type.
What we never keep
We never store card numbers, CVV codes or your UPI PIN. UPI is authorised inside your own bank’s app and only a reference reaches us.
Why we hold it
To stage and deliver the consignment, answer support messages, process returns and refunds, keep the accounting records the law requires, and detect fraudulent ordering. We do not sell personal data or rent mailing lists.
Who else sees it
The freight partner receives the name, address, phone number and any access notes, because a driver with a pallet needs them; the payment provider handles UPI authorisation; hosting and email providers store the site and its messages. Nobody else.
Cookies
Cookies keep the cart and session working and aggregate analytics show which pages are read. You can block or clear them; the cart will forget its contents.
Your rights
Ask for a copy of your data, ask us to correct it, or ask for erasure once the order and its return window are closed and no accounting duty requires us to keep it. Write to support@belveravaudlt.shop and we act within thirty days.
Retention and security
Order records are kept for the period Indian accounting rules require and then deleted. The site runs over HTTPS and only the proprietor can reach the order database.
Children
This shop is not intended for anyone under eighteen and we do not knowingly collect data from children. Tell us if you believe we have and it will be erased.
Grievance Officer
The proprietor of Belvera Vaudlt acts as Grievance Officer for the purposes of the IT Act 2000 and DPDP 2023, reachable in writing at the registered address on our Contact page. Privacy complaints and stalled replacement requests are acknowledged within forty-eight hours and resolved within thirty days.